How Khyran Studio handles data across websites, apps, payments, and AI receptionist workflows.

1. Scope

This Privacy Policy explains how Khyran Studio collects, uses, shares, and protects information across khyranstudio.com, websites.khyranstudio.com, website.khyranstudio.com, workspace.khyranstudio.com, app.khyranstudio.com, dashboard.khyranstudio.com, public onboarding pages, payment setup pages, lead forms, and AI receptionist workflows.

This policy applies to visitors, leads, customers, client team members, and people who communicate with a Khyran Studio customer through an AI receptionist or related booking workflow.

2. Information we collect

• Contact details such as name, email address, phone number, business name, role, and preferred contact method.
• Business setup information such as industry, services, hours, team size, website goals, booking rules, call handling preferences, and onboarding answers.
• Workspace information such as account profile details, roles, team invitations, appointments, customer notes, messages, tasks, files, and activity history.
• AI receptionist and lead information such as call metadata, caller details, transcripts, summaries, requested services, booking intent, missed-call recovery status, SMS/email follow-up drafts, and escalation notes.
• Payment and checkout information such as selected plan, billing cadence, checkout status, and Stripe session identifiers. Stripe processes card and bank details directly.
• Technical information such as IP address, browser, device type, pages viewed, referring pages, approximate location, cookies or similar identifiers, and security logs.

3. How we use information

• Respond to inquiries, qualify leads, schedule consultations, and provide requested services.
• Build, launch, host, maintain, and improve websites, funnels, workspaces, dashboards, booking flows, and AI receptionist systems.
• Create and manage customer accounts, owner setup, role access, team invitations, billing handoffs, support, and security controls.
• Operate AI features, including call summaries, booking handoffs, reply drafts, missed-call recovery, lead qualification, and manager escalation workflows.
• Send service, setup, billing, security, and support communications.
• Monitor performance, debug issues, prevent abuse, protect accounts, comply with legal obligations, and enforce terms.

4. AI receptionist and voice workflows

If a business uses Khyran Studio AI receptionist or missed-call recovery tools, caller information may be processed by Khyran Studio and connected service providers to answer calls, qualify requests, summarize conversations, prepare follow-ups, and route booking or escalation actions.

Businesses should not submit sensitive personal information unless it is necessary for the service. High-risk actions such as refunds, legal issues, emergencies, or policy exceptions should be reviewed by a human manager before action is taken.

5. How we share information

We do not sell personal information. We may share information with service providers that help us run the studio and deliver services, including hosting, Cloudflare infrastructure, payment processing, Stripe checkout, email delivery, SMS or phone providers, AI voice providers, analytics, security, storage, support, and professional advisors.

We may also share information if required by law, to protect rights and safety, to investigate abuse, or as part of a business transfer such as a merger, acquisition, or asset sale.

6. Cookies, analytics, and ads

Our sites and apps may use cookies, pixels, logs, and similar technologies to keep pages working, remember preferences, measure performance, understand traffic, improve offers, and support advertising or retargeting. Browser settings may let you block or delete cookies, but some features may not work correctly without them.

We do not sell personal information. If we use targeted advertising or similar tracking that gives you a legal opt-out right, you may contact us at khyranstudio@gmail.com to request that opt out.

7. Data retention

We keep information for as long as needed to provide services, maintain business records, resolve disputes, improve security, comply with legal obligations, and support legitimate business operations. Retention periods vary depending on the type of information and the service involved.

8. Security

We use reasonable administrative, technical, and organizational safeguards to protect information, including HTTPS, role-based access, limited staff visibility, hashed authentication tokens where supported, server-side validation, payment processing through Stripe, and security monitoring. No website, app, payment flow, AI system, or transmission method can be guaranteed to be fully secure, so customers should use strong passwords, limit access, and avoid sending unnecessary sensitive information.

9. Your choices and rights

• You may request access, correction, deletion, or a copy of personal information by contacting us.
• You may ask us to opt you out of any sale of personal information, targeted advertising, or profiling that produces legal or similarly significant effects if those activities apply.
• You may appeal a denied privacy request by replying to our decision email with the word appeal and the reason you believe the request should be reconsidered.
• You may opt out of marketing emails by using unsubscribe instructions or contacting us.
• You can manage cookies through your browser settings where available.
• Depending on your location, you may have additional rights to know, access, correct, delete, restrict, or opt out of certain processing. We will respond to applicable privacy requests as required by law.

10. Children

Khyran Studio services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children under 13.

11. Updates

We may update this Privacy Policy as services, providers, or legal requirements change. The updated date at the top shows when the policy was last revised. Material updates will be posted on this page and, when appropriate, communicated through the app or by email.

12. Contact

For privacy requests or questions, contact Khyran Studio at khyranstudio@gmail.com.